By Was Rahman
This e-book explains what experts and IT companies businesses do. It examines the industry's strangely pleasing historical past, and in doing so, explains why the does issues how it does and what motivates the various gamers inside of it. Drawing shiny comparisons from lifestyle and different industries, this publication makes complicated recommendations available to the overall reader, giving them for the 1st time an in-depth perception into the IT undefined, the way it works, the way it impacts we all, and the place it really is more likely to catapult us during this century. Written in a lucid sort by way of popular IT pros, this booklet is a needs to learn not just for administration and engineering scholars, IT pros, managers, and technocrats, but additionally for an individual prepared to have the mysteries of the pc age unraveled.
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Additional info for Blind men and the elephant : demystifying the global IT services industry
These traders in debt sat alongside traders of physical goods in the trading halls of Lombardy, and had their own ‘benches’, like everyone else. If a trader lost the deposits he was holding for others, usually through a bad trade of his own, his bench was said to have become broken. The term ‘bank’ comes from the Italian word for bench, and ‘bankrupt’ from the Italian banca rotta, or ‘broken bench’. The point of the brief history lesson was to observe just how little has changed since the Middle Ages, when families like the Schroders, Rothschilds, Barings and Warburg all started off doing more or less what they continue to do today.
In other words, the value of the expertise and knowledge required to solve or even avoid such problems has reduced significantly over time, especially with software product vendors themselves responding to this situation by making the process of migration easier. 0, there was a degree of IT literacy required, including knowledge about the computer being upgraded and its components. A decade later, Microsoft made it almost painless for most users to upgrade to Windows XP, a modern version of their operating system.
The second aspect through which IT will come into its own is in the matter of longer-term profits, as banks look to replace the revenue lost from fees. This kind of wholesale change to the banking system (the reduction of fees, the introduction of new payments systems, the reeducation of customers to expect new types of payment services for much 42 BLIND MEN AND THE ELEPHANT lower cost, and so on) will take a few years. But after that, the banks will need to provide new services that don’t yet exist widely, what are known as ‘value-added’ services.